How do I opt out of BT Wi-fi?

We're sorry to hear you're thinking of leaving BT Wi-fi. You can opt out at any time, but you'll lose the benefit of unlimited wi-fi usage from BT Wi-fi hotspots.

If you have a BT ID:

To opt out, follow the steps below:

  1. Log into My BT >
  2. Choose Your package and then Inclusive extras
  3. Scroll down to BT Wi-fi and click on Manage BT Wifi
  4. Scroll down and click on the Opt out of BT Wi-fi drop-down, and then the Opt out of BT Wi-fi button

Remember, if you ever want to opt back in, it's easy: just log into My BT.

 

If you have a BT Yahoo Mail account:

You'll need your BT Yahoo Mail username and password.

To opt-out, follow the steps below:

  1. Go to www.bt.com/btwifi >
  2. Click on the Check Status link on the left of the page
  3. Enter your @btinternet.com email address and password and click on the Check Status button
  4. Scroll down to the opt-out section
  5. Enter your @btinternet.com email address and password again and click Send
  6. You'll then see a notice confirming that the opt-out request has been accepted. Please follow the instructions in this message

Remember, if you ever want to opt back in, it's easy: just visit the BT Wi-fi website.

Further Help & Information

 

How do I use BT Wi-fi, find hotspots and get on line? >

What is BT Wifi-with-FON? >

Why do my devices keep connecting to BT Wi-fi instead of my BT Hub? >

 

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