Help with the BT Mini Hub

We no longer sell the BT Mini Hub. If you're looking to improve wi-fi coverage in your home, then go to the BT Shop to see some alternative products.

The BT Mini Hub is designed to increase the range of the wireless signal in the home. It uses your home's power sockets to create a secure wi-fi network.

It's dual-band, so there are two separate wireless channels for your devices to connect to. This means you can get the fastest speeds and best wireless connection anywhere in your home. The BT Mini Hub supports wireless speeds of up to 867 Mbps on the 5GHz band and up to 300Mbps on the 2.4GHz band.

For product details and documents, see our BT Mini Hub user guide page >

If you're looking for information about the 4G Mini Hub you get with BT Halo, please take a look at Learn about the 4G Mini Hub >

To find out about the 4G Mini Hub with a Data SIM plan, see 4G Mini Hub with a Data SIM plan >

You'll need your BT Mini Hub's wireless network name and password. They’re on the back of your Mini Hub.

You'll see two wireless network names when trying to connect, one for the 2.4GHz band and one for the 5GHz band. The wireless password is the same for both.

  • 2.4GHz: gives you the best coverage when you're a few rooms away from your Mini Hub
  • 5GHz: gives you the fastest speed when you're in the same room or one room away from your Mini Hub

Devices connected to the 2.4GHz band will be shown as connected to BTMiniHub-ABCD and those connected to the 5GHz band will be shown as BTMiniHub-ABCD-5.

If your device supports it, the quickest way to connect is by using WPS (Wireless Protected Setup). It lets you set up a wireless connection by pressing the WPS button on the Mini Hub instead of having to enter the wireless key. First press the WPS button on your device. Then within two minutes press the WPS button on your Mini Hub for a second and let it go.

Don’t want to use wireless? You can connect using ethernet. Just plug one end of the cable into your device and the other into an ethernet port on the top of the Mini Hub.

BT Mini Hub and BT Mini connector hub

Power

Colour and status

Blue (On)

What the light is doing

Minihub is running normally

Power

Colour and status

Blue (flashing)

What the light is doing

Mini Hub is resetting, synchronising or sleeping. Wait a couple of minutes and it should stop flashing.

Power

Colour and status

Off

What the light is doing

No power

Wireless (BT Mini Hub only)

Colour and status

Orange (on)

What the light is doing

Wireless security is off

Wireless (BT Mini Hub only)

Colour and status

Orange (flashing)

What the light is doing

Mini Hb is connectiong. If it doesn't, use your wireless password on the Mini Hub

Wireless (BT Mini Hub only)

Colour and status

Orange (off)

What the light is doing

Wireless isn't on

Ethernet (BT Mini Hub Connector only)

Colour and status

Blue

What the light is doing

Running normally

Ethernet (BT Mini Hub Connector only)

Colour and status

Off 

What the light is doing

No connection. Check the ethernet cable is plugged in.

Data

Colour and status

Blue

What the light is doing

High data speed

Data

Colour and status

Orange

What the light is doing

Medium data speed

Data

Colour and status

Red

What the light is doing

Low data speed

Data

Colour and status

Off

What the light is doing

No connection. You may need to restart.

Light

Colour and status

What the light is doing

Power

Blue (On)

Minihub is running normally

Power

Blue (flashing)

Mini Hub is resetting, synchronising or sleeping. Wait a couple of minutes and it should stop flashing.

Power

Off

No power

Wireless (BT Mini Hub only)

Orange (on)

Wireless security is off

Wireless (BT Mini Hub only)

Orange (flashing)

Mini Hb is connectiong. If it doesn't, use your wireless password on the Mini Hub

Wireless (BT Mini Hub only)

Orange (off)

Wireless isn't on

Ethernet (BT Mini Hub Connector only)

Blue

Running normally

Ethernet (BT Mini Hub Connector only)

Off 

No connection. Check the ethernet cable is plugged in.

Data

Blue

High data speed

Data

Orange

Medium data speed

Data

Red

Low data speed

Data

Off

No connection. You may need to restart.

First, try restarting the BT Mini Hub. Turn the Mini Hub and BT Mini Connector off, then back on again. Wait a couple of minutes to check if the Data light comes back on. If it stays off, you'll need to reconnect your Mini Connector or Mini Hub to your existing home network:

  1. Make sure your Mini Connector or Mini Hub is plugged directly into a power socket which is switched on
  2. Press the Add (+) button on the Mini Connector or Mini Hub for between five and eight seconds. Wait for the Power light to go back to steady green
  3. Press the Add (+) button again, this time for one second
  4. Within two minutes, press the Add (+) button on one of the Mini Connectors or Mini Hubs already in your home for one second to complete the connection to the network

Wait for connection to complete. If everything's OK, the Power and Data indicators on the Mini Connector or Mini Hub will light up.

If your BT Mini Hub stops working or becomes disconnected, you can reset it to its factory settings.

  1. Make sure the Mini Hub is plugged in and switched on, and that the power socket's switched on too
  2. Press the Reset button for one second. It can take a couple of minutes for the Mini Hub to reboot

Note that rebooting the Mini Hub will mean you lose any settings you've changed, such as its wireless network name or wireless password.

If everything's OK, the blue Power light will come on.

The latest firmware version for the BT Mini Hub software:

Latest firmware Changes Download files

Version 1.2.0

Improved stability and bug fixes

 

Click here to download

 

To check if the firmware of your BT Mini Hub is up to date:

  1. Open a new web browser on a device connected to your BT Mini Hub and type minihub.home in the address bar. This will open the Mini Hub Manager
  2. Enter the Admin password. You'll find the default password on the settings card on the back of your Mini Hub
  3. Click System
  4. Click Firmware update

If you need to update the firmware:

  1. Download the latest firmware version from the link in the table above. Don't open the file, just save it to a location you'll remember
  2. Open a new web browser on a device connected to your BT Mini Hub and type minihub.home in the address bar. This will open the Hub Manager
  3. Enter your Admin password (default password printed on the settings card at the back of your Mini Hub)
  4. Click System
  5. Click Firmware update
  6. Click Browse and load the firmware you saved to your device in step 1
  7. If you've made any changes to your Mini Hub's settings that you want to keep, make sure "Clear config" is unticked
  8. Click Save

The update takes about two minutes, and your Mini Hub will reboot. Don't turn off your device until the update is complete. Once the update is successful you need to reconnect to the Mini Hub's wireless network and refresh the web browser to continue to use the Mini Hub.

After the firmware update you'll need to refresh the web page and reconnect to the wireless network.

To change the settings on the BT Mini Hub you need to use the Mini Hub Manager.

  1. Open a new web browser on a device connected to your BT Mini Hub and type minihub.home in the address bar. This will open the Mini Hub Manager
  2. Enter the Admin password. You'll find the default password on the settings card on the back of your Mini Hub
  3. You can then access and make changes to your settings

For example, to change the wireless channel:

  1. Click Advanced
  2. Click Advanced wireless settings
  3. Select the wireless channel you want to use. You can select a new channel for either or both the 2.4GHz and 5GHz wireless bands
  4. When you've made your changes click Save

  1. Open a new web browser on a device connected to the BT Mini Hub and type minihub.home in the address bar. This will open the Mini Hub Manager
  2. Enter the Admin password. You'll find the default password on the settings card on the back of your Mini Hub

     

  3. Click Set-up
  4. Click Wireless set-up
  5. To change your wireless network name overtype the existing network name and password
  6. Remember: once you make any changes, you'll need to save them. Click Save
  7. Open a new web browser on a device connected to the BT Mini Hub and type minihub.home in the address bar. This will open the Mini Hub Manager
  8. Enter the Admin password. You'll find the default password on the settings card on the back of your Mini Hub
  9. Click Set-up
  10. Click Wireless set-up
  11. To change your wireless network name overtype the existing network name and password
  12. Remember: once you make any changes, you'll need to save them. Click Save

Yes you can. Although we recommend setting up the BT Mini Hub first then adding your existing powerline devices to the BT Mini Hub Kit.

Here's how to add a BT Mini product:

  1. Plug the Mini Hub directly into a wall power socket near the device you want to connect. Make sure the power socket and Mini Hub are switched on
  2. Check the Mini Hub's On/Off button on the side is switched to On. The Power and Wireless lights should come on within a minute
  3. Press the Add (+) button on the top for five to eight seconds
  4. Wait for the device to restart. Give it a couple of minutes. If everything's OK the Power indicator will go back to steady blue
  5. Press the Add (+) button again, this time for one second
  6. Within two minutes, press the "Add/Link" (or equivalent) button on any of your existing extenders for one second to complete the connection to the network
  7. Wait for connection to complete. Give it a couple of minutes. If everything's OK the Power and Data indicators on your Mini Hub will light up

Is the BT Mini Hub compatible with all Powerline technology?

The BT Mini Hub is compatible with the Homeplug standard. Look for Homeplug or Homeplug AV compliant devices.

BT Broadband Extenders, Home Hotspots and the BT Mini Hub have been designed to let you choose the devices most suitable to your needs and will work together.

BT’s Mini Hubs and Mini Connectors are compatible with the Arcnet and Simpler Networks adapters provided with the BT TV service.

Not sure what type of device you have? Visit our BT Powerline Adapter support page >

They’re not compatible with the Comtrend adapters (DH10, PG902 or PG9020).

Only Homeplug devices can be connected together. Other technologies such as DS2/UPA, used in the Comtrend adapters (DH10, PG902 or PG9020) can’t be connected.

Using DS2/UPA and Homeplug devices in the same home will significantly affect each other’s performance.

You can connect up to 16 Mini Connectors and Mini Hubs on a single network, but only eight can be active at the same time.

The BT Mini Hub will normally work ok on different electrical circuts. But be aware that electricity meters will act as a barrier to the BT Mini Hub’s signal.

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