Full Fibre is a dedicated connection that runs straight to your home. It uses the latest fibre-optic technology to offer gigafast download speeds up to 900Mbps and ultrafast upload speeds.
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Our Stay Fast Guarantee
We want you to feel confident that our fibre broadband won’t let you down. So if your speed falls below the following download speeds for the products listed below, we'll work with you to restore your service to the guaranteed speed.
- Full Fibre 150: 100Mbps
- Full Fibre 300: 150Mbps
- Full Fibre 500: 250Mbps
- Full Fibre 900: 450Mbps
You can test your speed in the My BT app if you think it's slower than it should be. If the problem hasn't been fixed within 30 days and your speed is still below the Stay Fast Guarantee, you can choose to leave your contract early without paying any early termination charges. This is our promise that you'll get the download speeds you pay for - even at peak times.