Learn about the BT Hub Manager

Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's also easy to see the Hub Manager across all devices.

How to open the Hub Manager

  1. Open a new web browser
  2. Type 192.168.1.254 into the address bar
  3. Opening the Hub Manager

  4. This will open the Hub Manager
  5. Opening the Hub Manager

  6. If you want to make any changes to the hub settings, you'll need the admin password. You'll find it on the back of the Hub if you haven't updated it.

Using the BT Hub Manager

Use the links to find out more about how you use the Hub Manager to change settings:

Smart Setup

What is Smart Setup on the BT Hub? How can I turn it on and off? >

Hub lights

What do the lights on my BT Hub mean? >

How do I dim the light on my BT Hub? >

Admin password

Where do I find the default admin password for my BT Hub? >

How can I set up or change the admin password on my BT Hub? >

Access control

How do I use BT access controls? >

How do I turn off BT Access Control for a device? >

Wireless functions

What is the Wireless mode feature on my BT Smart Hub? >

How do I see which of my BT Hub's wireless bands my device is connected to? >

How do I turn wireless on and off on the BT Hub? >

What is the Smart Wireless feature in my BT Hub? >

I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub >

How do I split my BT Hub's SSID (wireless network name)? >

Port forwarding

How do I set up port forwarding on my BT Hub? >

Still need help?

For more advice on how to get the best from your BT Hub, visit Help for Hubs >

Or, if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? >

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