Run a line check

Faster than a phone call

Login and we'll test your broadband connection to find any problems you may have, 24 hours a day.

From slow speed to a dropping connection, we'll be able to restart your router or book you an engineer visit.

Faster than a phone call

Login and we'll test your broadband connection to find any problems you may have, 24 hours a day.

From slow speed to a dropping connection, we'll be able to restart your router or book you an engineer visit.

We think there may be an issue with your broadband. By running a few checks on the line, we can work out what the issue is and book an engineer to get it fixed ASAP - for free.

The checks will only take a few minutes. You’ll need your BT ID to log in.

Why have you contacted me about a broadband fault?

Faster than a phone call

Faster than a phone call

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