You’ve switched off your wireless security setting

Home Hub 4 and 5 - Orange Wireless Light 

How to fix problem:

Turn on your security in the wireless tab in your Hub Manager area.

1. Open a new web browser window type into the  address bar - this will open the Hub Manager

2. You'll need your admin password to make changes - get this from the back of your hub (if you haven't updated it)

3. Select Hub Settings > Wireless

4. Select to turn both wireless channels (2.4 & 5 GHz) to On

Need more help?