Can I use any Hub or router with Fibre?

No, the Hub needs to be specially designed to work with Fibre so you can only use the BT Smart Hub or the BT Home Hub 5, Hub 4, Hub 3 or the earlier BT Infinity Hub. The Hub 3 and Hub 4 also need to have an Openreach modem that was fitted by an engineer.

BT Home Hub 1.0, 1.5 or 2.0 do not support Fibre. If you're upgrading to Fibre 1 and you have one of these Hubs, we'll give you a new Hub with your order.

The BT Smart Hub and BT Home Hub 5, Hub 4 and Hub 3 will also work with normal (ADSL) broadband. So if you later move to an area that doesn't have Fibre, you'll still be able to use it.

 

Still need help?

For more advice on how to get the best from your BT Hub, visit Help for Hubs >

Or, if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? >

 

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