How much cloud storage do I get?
That depends which broadband package you have. To find out
- Log in at www.bt.com/mybt
- Click Manage
- Scroll down to Your BT Cloud Usage.
You'll see your allowance and usage.
Can I buy extra storage?
Yes, you can buy
- an extra 50GB (£3 a month)
- an extra 500GB (£9 a month)
on top of your free allowance. The first month is free.
How do I free up space?
When you're running out of storage you'll get a notification from your PC or Mac software, mobile app, or when you log in to BT Cloud on the web.
To delete some files and free up space
- Log in at www.btcloud.bt.com >
- Select files you don't want, go to the More menu and click Delete
- Files you've deleted still count towards your storage allowance, so click Empty Deleted Items
Be careful, as you can't retreive items once they're deleted.
Can I track my usage on the BT Cloud app?
Yes, click the All files tab. Right at the top you'll see usage and allowance.
To check how much storage your items are using, click any file and the items will appear with sizes below.