What happens to my Direct Debit now I'm leaving BT?

We're sorry to hear you're leaving us. If you're paying by Whole Bill Direct Debit (either quarterly or monthly) we'll take payment for your final bill by Direct Debit. It will say on your final bill how much we'll take and when.

We're sorry to hear you're leaving us.

If you pay by Whole Bill Direct Debit (either quarterly or monthly) we'll take payment for your final bill by Direct Debit. It will say on your final bill how much we'll take and when.

You don't need to do anything. Once we've taken the payment for your final bill, we'll automatically stop taking any more Direct Debits from your account.

If you pay by Monthly Payment Plan we won't take any further payments from your account once your account has been closed. We'll send you a final bill and tell you on this how you can pay.

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