What happens if I miss a payment date?

If you don't pay a bill on time you'll get a late payment charge of £7.50.You can avoid late payment charges by setting up automatic Direct Debit payments. There are two types of..........

If you don't pay a bill on time you'll get a late payment charge of £7.50.

You can avoid late payment charges by setting up automatic Direct Debit payments. There are two types of Direct Debit you can set up:

  • Whole Bill Direct Debit - Automatically pay the whole of each bill when it's due by Direct Debit. The date we'll collect payment is shown on your bill (which will be a minimum of 8 days after the bill date)
  • Monthly Payment Plan - Spread the cost of your bills over the year by paying a set amount each month by Direct Debit, on the day you choose. You'll need to pass a credit check before you can get a Monthly Payment Plan

To set up a Whole Bill Direct Debit or Monthly Payment Plan, log in (or sign up) at www.bt.com/managepayment and follow the link to set up automatic payments. Alternatively, call our automated telephone service on 0800 44 33 11. You'll need your account details handy.

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