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How to find your BT service details

How to find important information on your bill

Your BT bill is available in the My BT mobile app and also online via a web browser. It has 3 key pieces of information about your account that you should make note of:

  1. your details: Check we have the right name and address for you.
  2. your account number: Have this to hand if you need to contact us about your services or your bill.
  3. your service: The name and price for your services with BT.

The past 2 years' of your bills are available online whenever you might need them and can also be downloaded as PDF files, if you want to print them.

 

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