Think you've been charged for a call you didn't make? It's worth asking if someone else in your home has made the call, especially if the same number has appeared before.
We charge for calls to 118 500 directory enquiries by the minute or part of a minute. There's also a connection charge for each call from BT landlines.
For call charges please visit our Tariff guide at www.bt.com/tariffguide >
Is The Phone Book available online?
Yes, it's right here on BT.com at www.thephonebook.bt.com >