BT Halo is the UK’s first
unbreakable home wi-fi

Hybrid Connect device, on and glowing
Your home connection backed up by EE, the UK’s no.1 mobile network for reliability
New Hybrid Connect works hand in hand with your Smart Hub 2 connecting you to EE’s mobile network if needed – for an unbreakable wi-fi connection.
Backed up by
Backed up by EE’s mobile network
Smart Hub 2, on and glowing
Complete Wi-Fi disc
Our most powerful wi-fi hub
Our powerful Smart Hub 2 is a Which? Best Buy and comes with wi-fi controls, so you can pause the internet and manage your family's screen time.
Reliable wi-fi in every room
We’re so confident that our Complete Wi-Fi discs will give you reliable wi-fi in every room that we offer a £100 money-back guarantee.
Already have broadband with us?
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Get the help you need, when you need it with
Home Tech Experts

£60
value, based on
two visits
Home Tech Expert sitting down in a customer’s home, setting up Complete Wi-Fi
You'll get access to our Home Tech Experts available for in-home or contactless appointments in 2 hour slots, 7 days a week.
They can help with repairs or make sure your connection is perfectly set up. Plus, they'll come round once a year to make sure your broadband is working perfectly for how you use it. All at no extra cost.

Speeds you can rely on day and night

You get more when you have
BT Halo

Get more from BT Mobile with double mobile data

If you’ve got BT Mobile, we’ll double your mobile data. And we’ll do the same for anyone else in your household with BT Mobile.

Man using a mobile phone, browsing the internet
Price promise icon

Never pay more than a new customer with our price promise

We promise you’ll never pay more than a new
customer when you renew your contract.

No exceptions.

BT Halo comes in two options.
Learn more about the features and
find the right fit for your home

Halo 3
Halo 3+
New! Only with BT
Hybrid Connect

Our new Hybrid Connect works hand in hand with your Smart Hub 2 to automatically connect you to EE's mobile network. So if you're moving home or broadband line goes down, you’ll have a backup connection.

As soon as we see your Hybrid Connect kick-in, we get to work. And as soon as we've got things sorted, it'll switch back again. Just like that.

It's the first broadband in the UK that's backed up by EE, the UK's no. 1 mobile network.

Complete Wi-Fi disc

We're so confident that our Complete Wi-Fi discs will give you reliable wi-fi in every room that we offer a £100 money-back guarantee.

They create a single seamless network around your home. One disc is normally enough, but we'll send you up to two more if you're not fully covered - at no extra cost.

You can use our app to work out where to place them, in order to get the best connection.

Smart Hub 2

Our powerful Smart Hub 2 is a Which? Best Buy and comes with wi-fi controls, so you can pause the internet and manage your family's screen time.

It can support multiple connections for your family, such as working from home, gaming and home schooling.

And it's ready for Full Fibre, Digital Voice and your smart home devices.

You'll get a free upgrade to Full Fibre 100 as soon as it's available in your area - giving you an ultrafast connection direct to your door.

It's powered by the UK's most reliable broadband technology and delivers game changing speeds so you can connect over 100 devices.

In the meantime, you'll be on the fastest possible speeds at your address.

You can book our Home Tech Experts in 2 hour slots, 7 days a week for wi-fi help at no extra cost. So you can get help with your tech, without ever being held up.

Call us and we'll come to you – whether that’s to set up a new service, fix a problem or help you get the best out of your tech.

Or if you prefer, we also offer a contactless service for setting up new products and services.

We'll even come round once a year to make sure your broadband is working perfectly for how you use it. All at no extra cost.

4G Mini hub

With BT Halo 3+, our Smart Hub 2 and new Hybrid Connect work together, automatically connecting you to EE's mobile network if needed. You don’t have to do a thing. And you won't need a 4G Mini Hub.

With BT Halo 3, if you're moving home or have any issues with your broadband connection just let us know and we'll send you a 4G Mini Hub to keep you connected.

We'll also turn on unlimited mobile data if you have BT Mobile and report a fault with your broadband. So you can keep doing what you need without worrying about the cost.

We promise you'll never pay more than a new customer when you renew your contract. No exceptions.

If you’ve got BT Mobile, we'll double your mobile data. And we'll do the same for anyone else in your household with BT Mobile.

BT Halo 3+ includes
services worth
£468
Over your 24 month
contract period. See FAQs
Already have broadband with us?
You could add BT Halo 3 from as little as
£1 extra a monthLog in for your deals
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RootMetrics by IHS Markit - UK RootMetrics Report H2 2020

UK's most reliable network: Based on the RootMetrics® UK RootScore® Report: H2 (Jul-Dec) 2020. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. ROOTMETRICS.CO.UK. Visit ee.co.uk/claims for more details.

Frequently asked questions

Important information

The legal stuff

Δ Each year from March 2021 the price of your SIM Only, Family SIM, Data Only SIM, tablet, mobile phone (including plans, monthly add-ons, call, text and data charges), mobile broadband, broadband, Landline (including call charges, features, add-ons and plans), TV and Sport (including TV and Sport add-ons) will increase by the Consumer Price Index rate of inflation, published in January each year plus 3.9%. Other terms prices & products, might also change during your contract. See http://www.bt.com/legalstuff for details.