Get the help you need, when you need it withHome Tech Experts
You'll get access to our Home Tech Experts available for in-home or contactless appointments in 2 hour slots, 7 days a week.
They can help with repairs or make sure your connection is perfectly set up. Plus, they'll come round once a year to make sure your broadband is working perfectly for how you use it. All at no extra cost.
Speeds you can rely on day and night
You get more when you have
Get more from BT Mobile with
double mobile data
If you've got BT Mobile, we'll double your mobile data. And we'll do the same for anyone else in your household with BT Mobile.
And get double mobile data on EE mobile
As a BT Halo customer, you'll be able to get double mobile data when you join EE mobile. Plus you'll get 10% off your EE mobile plan every month.
Never pay more than a new customer with our price promise
We promise you’ll never pay more than a new
customer when you renew your contract.
BT Halo comes in two options.
Learn more about the features and
find the right fit for your home
New Hybrid Connect works hand in hand with your Smart Hub 2 to automatically connect you to EE's network. So, if you're moving home or your broadband line goes down, you'll have a back-up connection.
As soon as we see your Hybrid Connect kick in, we get to work. And as soon as we've got things sorted, it'll switch back again. Just like that.
Only our hybrid broadband is backed up by EE's network for an unbreakable connection.
We're so confident that our Complete Wi-Fi discs will give you reliable wi-fi in every room that we offer a £100 money-back guarantee.
They create a single seamless network around your home. One disc is normally enough, but we'll send you up to two more if you're not fully covered - at no extra cost.
You can use our app to work out where to place them, in order to get the best connection.
Our powerful Smart Hub 2 is a Which? Best Buy and comes with wi-fi controls, so you can pause the internet and manage your family's screen time.
It can support multiple connections for your family, such as working from home, gaming and home schooling.
And it's ready for Full Fibre, Digital Voice and your smart home devices.
You'll get a free upgrade to Full Fibre 100 as soon as it's available in your area - giving you an ultrafast connection direct to your door.
It's powered by the UK's most reliable broadband technology and delivers game changing speeds so you can connect over 100 devices.
You can book our Home Tech Experts in 2 hour slots, 7 days a week for wi-fi help at no extra cost. So you can get help with your tech, without ever being held up.
Call us and we'll come to you – whether that’s to set up a new service, fix a problem or help you get the best out of your tech.
Or if you prefer, we also offer a contactless service for setting up new products and services.
We'll even come round once a year to make sure your broadband is working perfectly for how you use it. All at no extra cost.
With BT Halo 3+, our Smart Hub 2 and new Hybrid Connect work together, automatically connecting you to EE's mobile network if needed. You don’t have to do a thing. And you won't need a 4G Mini Hub.
With BT Halo 3, if you're moving home or have any issues with your broadband connection just let us know and we'll send you a 4G Mini Hub to keep you connected.
We'll also turn on unlimited mobile data if you have BT Mobile and report a fault with your broadband. So you can keep doing what you need without worrying about the cost.
We promise you'll never pay more than a new customer when you renew your contract. No exceptions.
If you’ve got BT Mobile, we'll double your mobile data. And we'll do the same for anyone in your household with BT Mobile. Plus, we'll do the same for you or anyone in your house with EE mobile if they upgrade their plan or add a new one.
contract period. See FAQs
You could add BT Halo 3 from as little as£1 extra a monthLog in for your deals
UK'S best network: Rankings based on the RootMetrics® UK RootScore® Report: H2 (Jul-Dec) 2021. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.
Frequently asked questions
The legal stuff
Δ Each year from March 2021 the price of your SIM Only, Family SIM, Data Only SIM, tablet, mobile phone (including plans, monthly add-ons, call, text and data charges), mobile broadband, broadband, Landline (including call charges, features, add-ons and plans), TV and Sport (including TV and Sport add-ons) will increase by the Consumer Price Index rate of inflation, published in January each year plus 3.9%. Other terms prices & products, might also change during your contract. See http://www.bt.com/legalstuff for details.