Fibre broadband

Whatever you do online, we’ve got a fibre broadband deal for you. All with superfast speeds and our Stay Fast Guarantee.

What is fibre broadband?

Also known as fibre optic, it’s our most widespread broadband. It uses powerful fibre cables to transmit signals to a cabinet on your street, before copper cables connect your home. That’s why you might have heard it called FTTC (fibre to the cabinet).

The result is strong, reliable, superfast broadband, with average speeds up to 80Mb.

Do everything you want online with our powerful BT Smart Hub

Connect. Work. Stream. Game.

Only BT guarantees you...

Speed

Get the speeds we promise or £20 back with our Stay Fast Guarantee

Strength

Super-strong, reliable wi-fi with a Smart Hub voted Best Buy from Which?

Service

Home Tech Experts all customers can book in 2 hour slots, 7 days a week

Security

Greater protection with more online security than any other big provider

Want unbreakable, wall-to-wall wi-fi?

Complete Wi-Fi Discs are used to extend your signal

Extend your signal to every corner with Complete Wi-Fi

Got rooms where you struggle to connect to wi-fi? Add Complete Wi-Fi for a reliable signal in every room or £100 money-back guarantee.

More about Complete Wi-Fi
Hybrid Connect device from BT and EE

Get unbreakable hybrid broadband from BT and EE

Add Hybrid Connect to your package and it’ll connect you to EE, the UK’s best mobile network, if your broadband signal ever drops.

New Full Fibre’s something different

Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. It goes up to 25x faster than our standard fibre. With fibre all the way to your home, no copper cables.

Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. If you take a Fibre package now, you can always upgrade as soon as Full Fibre comes your way.

Frequently asked questions

Full Fibre is rolling out across the UK, so it’s not available everywhere yet. We're moving quickly though, and thousands of homes are being connected every day.

You can see if it’s available where you live by going to our broadband deals page and entering your postcode. If you can get it, you’ll see Full Fibre packages in your deals.

If you can't get Full Fibre yet, we'll show you your other broadband deals and you can sign up to hear when it's coming to your area.

We offer a range of broadband packages with different speeds up to 900Mbps. To see how fast you could go, head to our broadband deals page.

If you're already with BT, you can check your broadband speed with our handy speed tester.

If you're not with BT, try the Which? broadband speed test.

Having broadband speed issues with your current provider?
See what speeds you can get with BT

It’s our guarantee to deliver a reliable wi-fi signal in every room of your home or give you £100 back.

We’ll send you a new Smart Hub 2 and single Wi-Fi Disc to get you started. This covers the majority of homes, but if you still need more, we’ll send up to two extra discs free of charge. And if for any reason you can’t get a signal everywhere in your home, you can get £100 back.

Your broadband is your connection to the internet, and all the things you can do and access online. It's delivered to your home via fibre and/or copper cables. You can see what broadband you can get with us on our broadband deals page.

With broadband, you can get online with a wired connection (by plugging in to your router with an Ethernet cable), and a wireless connection (your wi-fi). Wi-fi is the technology that allows you to get online wirelessly, with wi-fi enabled devices like smartphones, tablets and laptops.

If you're finding your wi-fi isn't reaching everywhere you want it to at home, you could try extending your signal with Complete Wi-Fi.