I am involved in several rewarding activities and I can’t say that any two days are the same.
I lead on Service Platforms automation approach. I directly influence people’s beliefs, so their actions become naturally aligned to BT’s purpose and vision. Leading with purpose and always remembering the ‘why’, I elevate and challenge thinking so we are not fixated on technology for technology's sake and that our time and energy is spent on making use of technological advancements to activate data-driven decisions and improvements by way of business insights.
With my Diversity, Equity and Inclusion (DEI) hat on I leverage data insights to create equal outcomes for ALL through equitable process designs. An example of this is where I influenced the business to disaggregate the BAME acronym on our Ethnic Pay Gap report to observe the different experiences and findings based on the respective ethnicities.
My day is also filled with many opportunities to create purposeful environments where our people feel comfortable being uncomfortable. Educating others and helping us to imagine walking in someone else’s shoes and question just for a moment, how should we approach our ambition of a representative workforce. To achieve a place where everyone; belongs, able to be their best self, has access to opportunities and is empowered through social advocacy. Ultimately asking ourselves, what if anything, would we do differently than we are doing now?