A normal day in the life of a Network Degree Apprentice involves clearing through some admin and emails in the morning, followed by supporting our field engineers over the phone by testing new components and connectives, and bringing these new provisions into service for our customers. I also spend much of my time building the configuration for new devices going onto our network across the UK and working with colleagues on new processes or troubleshooting.
Not only do I spend most of my time in a technical capacity, but I also have the opportunity to be involved with process sharing and automation journeys, to help make our business more optimised and efficient. Finally, I spend a few hours each week on ambassadorial activities, reaching out to students and teachers across my local area to spread the news on apprenticeships and open students’ eyes to the amazing opportunities that they can offer.