I’ve always been someone who wants to make change whilst always having the opportunity to learn and be challenged. As a result, working in an industry that continuously evolves was crucial to me. The world of technology is constantly evolving whether it’s in the methodologies we use to deliver our work, the technologies we use or even how we work on a day-to-day basis. At BT, there’s never been so much change. We are shifting to agile ways of working and always exploring how best we can adapt our ways of working to please our customers. As part of the transformation team, it’s an exciting area to work in, with a real sense that you’re working at the heart of change.