23 Sep 2019
Shreema is one of our Propositions Specialists in our B2B area of our business. We caught up with her to see what life is like in the Cloud Unified Communications and Customer Engagement team.
Tell us an interesting fact about yourself?
I love to travel and visit new places so I’ve set myself a personal goal of visiting 30 countries before my 30th birthday, I’m currently on 27 so fingers crossed I can squeeze a few more in before my next birthday!
Tell us about what do you do and where in BT you work?
I’m an Enterprise Propositions Specialist in the Cloud UC and Customer Engagement team. We make up part of the Customer Solutions team, and engage with various teams within Enterprise.
Tell us about how BT has supported you to have the career you hoped for?
BT has challenged me to think about my career plan and has supported me in exploring roles that will help me strengthen my current skillset. This has been mostly demonstrated by my move into Propositions 2 months ago, which is an area of the business I’ve been interested in since joining BT 2 years ago.
What’s been a recent proud work achievement for you?
I have only been in my current role for 2 months, but have given complete ownership to develop a new proposition. To be able to say in such a short space of time I’ve been able to understand market insights, speak to customers to identify their pain points, and develop an end to end proposition that the business agrees adds values is definitely an achievement for me and something I’m really proud of.
What do you love about working in your team?
Since joining this team I feel I’ve been stretched and pushed out of my comfort zone, have been given the freedom and trust to deliver, and have been acknowledged for doing good work and adding value, which may sound like such a small thing but makes a huge difference. I personally believe when you know you’re appreciated and making a difference, it motivates you to work harder.
What excites you about BT’s future?
It's a great time to shake things up by thinking bigger and being more ambitious as a company. I’m also really looking forward to learning more about our new workspaces, I think this will make a huge difference to future talent and will be something BT can be really proud of.
We're currently hiring for roles within this team, so take a look here if you think you're up for the challenge.