There’s a lot I love about this role. I have the privilege of working with a wide range of people, both within BT and externally, and am constantly learning – whether it’s about BT’s approach to creating a digital fabric or working as part of a cross-team group in Corporate Affairs to see how we can make our recruitment as inclusive as possible. In Corporate Affairs you generally get to have a fair insight into many parts of the business, and I enjoy feeling ‘in the middle of it’. Making sure our key contacts have the best understanding and impression of BT and that we have robust, honest relationships, even if we are having difficult conversations, is also commercially important, and I believe that what we do matters. I also have to say we have a great team, and there’s always someone there to talk something through with, and particularly when we are geographically dispersed, that’s really important.