16 Aug 2019
As a BT new-joiner, the international Corporate Affairs graduate’s future looks bright.
How long have you been part of the BT family and what do you do?
I joined the BT graduate scheme in September last year. I was in the Internal Communications Finance and Corporate Functions team. However, I've just recently joined the External Communications team, where I share stories about all of the latest tech developments to come out of BT. I enjoy getting the scoop on new information from our team of experts who are not only helping with the launch of cool services like 5G, but also how they support the product or service after it's with our customers.
Have you always wanted to work in the technology industry?
Yes. I studied digital media and information at Glasgow University. I really enjoyed studying a STEM (Science, Technology, Engineering and Maths) subject because it's so diverse and offers a wide range of career opportunities. During my course I learnt about data analysis, 2D digitalisation and artificial intelligence. The course gave me a varied skill-set, while also enabling me to focus on writing, which is what I really wanted to do. I'm lucky to have found a job where I can incorporate both of my passions – tech and communications.
Based on your experience in the tech industry, what do you think the future will hold?
I think we'll see the rise of immersive technologies. We’ll see augmented reality and other tools being used increasingly to train people in the work force and identifying and solving problems. Immersive technologies have already been used in everything from retail to emergency services, and I believe this will expand into our daily lives and become normalised.
What do you love about working for BT?
I love that I am a part of an organisation that helps keep people connected right around the world. I'm also a bit of a tech nerd so I enjoy writing about all the latest technical advances to come out of BT. Recently I went to an event at Adastral Park where they launched a commercial-grade quantum network link between BT and Cambridge University. I got to see the actual kit and hear how we made the secure video link. I'm proud to be part of a company that is developing these new ways of connecting others.
Tell us a bit more about your background?
I grew up in Washington DC and moved to Glasgow to go to university, before moving to London. My mother is from New Zealand, my father was from Lebanon and I have family all over the world including Australia, UAE, New Zealand and Lebanon. Because of this, I know first-hand how important the work is that we're doing at BT to keep people connected.
As a fresh face to BT, what are your thoughts on the direction we're going in?
I think we're going in the right direction, as long as we're continually focused on being better than we were yesterday. I believe if you're standing still you're going backwards, and it's refreshing to hear our senior leaders talk about how they're investing in the future of their employees, STEM programmes and in new technologies like 5G. But it's not just the tech that gets me excited about the future, it's working with our teams of experts who are continually finding new ways of improving the services we provide, and researching the latest developments in the tech world.
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*Story originally shared on BT's internal newsletter