Being at the cutting edge of technology and innovation, seeing something going from a concept to a delivered project fascinates me.
Shortly after joining BT, I started work on a project to deliver 5G. Attending meetings, creating reports, and counting down to the go live date was amazing. Being a part of EE, the first network to launch 5G in UK, was a feeling I can’t describe. Now every time someone mentions 5G I smile and remember that I was part of that.
BT’s Simplify initiative came to life through Technology’s strategic goals and transformation agenda. Three areas of Simplify which directly impact my work are Simplify ways of working, Continuous Improvement and Automation.
Simplify ways of working is carried out by learning and practicing agile ways of working. I learn and continue to do so by attending trainings, meetings, and personal study. I now practice agile ways of working in my role and support my team in doing the same. I experienced how this is implemented in the business through the formation of squads and tribes who now deliver products and services in agile ways.
The rollout of continuous improvement practices through training and implementation is an area that I identify with as it’s one of the functions of my role. I lead my team and others in Mobile Innovation Labs to identify and implement continuous improvement. I’m invited to support teams when they face a bottleneck in a process(es)and help discover and implement Continuous Improvement practices with spectacular results in process optimisation.
I see automation happening in my team and in Mobile Innovation Labs. We now view our processes through automation lenses and automate some as not all processes can be automated. We achieve our automation goals by working with the newly created automation team in Mobile Innovation Labs.