The application process

Our Graduate Jobs provide you with all the tools to become a great leader and a trusted specialist. Graduate Jobs offer a permanent role and enable you to kickstart your career with us in a specific area.

Your application journey

We value diversity and celebrate difference. We want everyone who applies for BT to feel able to be themselves. The more diverse our company is, the more creative and innovative we will be and it’s that variety of experience, culture and background that inspires our teams to develop products and services which make a difference to everyone. In line with this we want to give you an insight into our application process.

We work towards making our application process user friendly for everyone, if you feel you need additional support, extra time or even different equipment in either of our recruitment stages please get in touch.

We recommend you check our graduate jobs section to help understand the different roles and locations we offer.

We can only accept one application from you, and as this role does not include rotations, please ensure you apply for a Graduate job that you are passionate in; any other applications will be withdrawn. Some of our Graduate jobs are available in a few locations, so please make sure you clearly identify which location you are interested in, on your application. We would always recommend you apply early, as closing dates can be brought forward depending on the volume of applications we receive.

Application form

The application form is simple and quick to complete. Please upload your CV as this will be used in the final interview stage (unlike the graduate programme - CV is not optional for grad jobs as it is an entry level role).

Top tips for your CV

  • Be clear and concise
  • Tailor your CV to the role - we are looking for specific skills and experience so please read the job advert carefully (including university, self-taught or work experience)
  • Highlight your strengths and achievements
  • Get someone to double check your spelling and grammar
  • Looking for more tips? Check out our skills for tomorrow tips for writing a CV.

We will ask to see evidence of your STEM degree or Vendor Certification, please ensure you can evidence this to support your application.  If you meet the entry criteria for the role you will be invited to move on to the next step and complete our online assessments.

Online assessments

We will ask you to take two online assessments. These assessments focus on looking at the scenario, seeking solutions and your natural response and preference.

We know you might have not done anything like this before, don’t worry. We will give you time to practice, which we would recommend so you can get familiar with what you need to do before the assessment. 

  • This assessment is based on your cognitive ability. It’s made up of three sections and you’ll have 12 minutes to complete them all.

  • This assessment will measure your conduct, preferences, and working style. You will be presented with realistic scenarios and be asked your likely response.

    The assessment will help us understand what your natural strengths are. You can take as long as you like with the test - but be aware once you have started, you need to finish it in one single session.

    • Tell us if you need any assistance: We’re committed to ensuring that everyone can perform to their best ability. If you have any concerns or need any adjustments, please don’t hesitate to email our team within three days of receiving your assessment invite on They’ll be happy to talk through any needs you may have.
    • Look at some example tests: We recommend you look at some of our example tests, so you know what to expect.
    • Prepare your surroundings: When you’re ready to start make sure you’re in a quiet room with a stable internet connection.
    • Adopt the right mindset: The more comfortable you are, the more at ease you’ll be when you complete the actual test, so try and stay relaxed.
    • Don’t overthink the questions: Go with your gut instinct and select the response that feels like it’s reflective of you.
    • Give genuine answers: People who over analyse or second-guess their answers usually get low scores because they give conflicting responses.
    • We’ll send you feedback: After completing the online assessments you’ll get a feedback report which we hope will be useful.
    • We’ll complete a final check that you meet the entry criteria and make sure there are still vacancies in your chosen programme and location. If everything is OK, we’ll invite you to the next step – the video interview.

Video interview

The next stage is a video interview which will take around 20-30 minutes to complete.

You'll be asked a series of questions one at a time. You'll have a bit of time to think about each answer then record your response. Once you've completed all the questions the video will be reviewed by a member of our team.

Here are some tips to help you in the process:

  • Get some practice in: You can complete some of our practice questions before the video interview starts.
  • Get comfortable: Find a quiet place to record your answers, somewhere you won’t get disturbed or distracted.
  • Think it through: Take the time to read and understand the question and think about your answer. Make sure you answer the question you've been asked.
  • Be confident: Remember to look into the camera and speak clearly. We want to see the real you so don't forget to bring your passion and personality!


The final stage will be an interview where we will explore your skills, experience and your potential to be successful in the role you’ve applied for. Please note, you will not be expected to attend a virtual assessment centre.

A few details…

  • The interview will either be virtual or face-to-face with 1–2 line managers from the business - details concerning the interview format will be confirmed with you at a later date
  • Please prepare for a range of competency based and tech-based interview questions (and of course research why BT and be able to demonstrate your skills and experience!)
  • The interview will last approximately 90 minutes- so make sure you re read the job advert and ensure you have lots of examples to share at your interview!


Got a question?

Take a look at the frequently asked question areas.