Two-year graduate programme

Role profile

We're always working to improve customer experience whilst making our business more efficient, smart and secure. And by joining us on our Business Analysis & Improvement Graduate Programme you’ll be at the forefront of that.

You’ll be taking responsibility for making a real, tangible difference to our business. If you’re naturally curious, creative and enjoy working in a fast-paced environment, then a role in Business Analysis & Improvement could be for you.

As a graduate you will have the opportunity to experience various customer facing rotations as a Service Transition Project Manager, directly deliver service improvements as a Customer Success Manager. Or you could be at the forefront of helping us identify how we can improve the service we offer customers as a Business Analysis & Improvement Graduate.

You’ll rotate across different functions of Business Analysis & Improvement, allowing you to gain experience in each function before deciding where you can best influence our future.


Belfast, Birmingham, Cardiff, Ipswich, Leeds and London

Some locations are more popular than others, so if you’re invited to an assessment centre and your preference is no longer available we'll talk you through your options.

Entry requirements

A 2:1 or a 2:2 with a postgraduate qualification.

Starting salary