The first step in our process is the Online Factors test, which is designed to find out about your personal working style and behaviour. Don’t worry, it’s simpler than it sounds! You’ll be shown a series of short statements then you’ll be asked to state how much you agree or disagree with them.
There’s no time limit – and you can take as long as you like. But once you’ve started you must finish it in the same session. To ensure you get the best result possible we suggest the following approach:
- Tell us if you need any help: We’re committed to ensuring that everyone can perform at their best. If you have any concerns about taking our assessments or need any adjustments, please email our team on bt.apprentices@bt.com within three days of receiving your assessment invite. They’ll be happy to talk through any needs you may have.
- Answer each question honestly: Don’t think of answers based on what you think other people would do, or what you think somebody else might expect. It’s your personal answers we’re interested in.
- Connect your answer to the role you’re applying for: When answering the questions it will help you to think about how the challenges described relate to the apprenticeship you’re applying for. For example, if you’ve applied to one of our Engineering programmes we’ll present some challenges that might appear while you’re visiting a customers’ premises. Or, if you’ve applied for one of our Customer Service programmes we’ll present some challenges that may come up while you’re speaking to a customer.
When you’re ready to start make sure you’re in a quiet room with a stable internet connection – and off you go. Good luck!