Profile photo of Christie

Christie is one of our Deal Architects, working in the US to help us win our biggest and most complex deals. And she's had a fascinating career with us here at BT, moving around different teams and making the most of the learning and development opportunities on offer to keep her ahead of the game professionally, but also up to speed with the latest tech.

We caught up with Christie to find out more about her career and find out her advice for people looking to take their career to the next level.

Tell about what do you do and where in BT you work?

I work in the Major Deal Team, so I work with account teams to provide expertise and guidance while addressing customer requirements that are usually fairly complex and not part of our standard packages. These opportunities could be a technically complex tender, a requirement that doesn't fit perfectly into BT’s portfolio (so needs more delivery or service support), or large opportunities that do fit into our portfolio, but require additional support to close the deal.

Tell us about how you joined BT?

I became familiar with BT’s strong network services portfolio while working for one of our customers. BT always impressed me because of my passion for networking and their global presence. I wanted to work for a company that invested in technology and were the leaders in their field. Although I was extremely proud to work for our customer, when the opportunity came to work for BT and grow my technical career here, I didn’t hesitate.

Tell us a bit more about your career at BT?

I have had the opportunity to work in several areas of BT. These roles have included Product Management, Technical Leadership, Professional Services and now Sales and Account Support. This has given me an appreciation for what it takes to perform in various areas of BT’s business and has helped me navigate to where I can provide BT with the most value with my skill set.

Tell us about how BT has supported you to have the career you hoped for?

BT runs many programs that I've actively participated in which have allowed me to apply the skills I have and grow the skills that I want to build on. I participated in leadership and technical training and have spent time interviewing candidates and mentoring participants of BT’s Graduate Leadership Program, in addition to reaching out to mentors across the organization myself.

Another way that I have found that BT provides support is the Challenge Cup program, which people across BT to form teams and come up with ideas that will ultimately benefit our customers. The Challenge Cup has provided me opportunities to judge and lead teams, present ideas to the leadership team for guidance and that resulted in my team ultimately winning a Blue Ribbon award for completing our team idea – and providing value to BT.

What’s the one thing that’s surprised you the most about BT?

I've really been impressed with the women in leadership roles at BT. It has been great to have mentors available who are ready to provide support and guidance. I have had two female managers and been a leader myself. In my career, I've not had female role models, but at BT they can be found.

What advice would you offer to someone like you who was considering a career with BT?

BT is a place that you can be proud to work and has a true interest in your success.

Is there anything else you’d like to share with us?

Be your own cheerleader. Be outspoken about the skills you have and also the ones you want. Be top of mind when your colleagues and managers think of a topic that interests you. Be proactive with your skill building and training. It is there if you want it. Find someone you want to be like and ask how they got there.

Want to join Christie at BT?  Find out more about careers in the Americas here

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