Openreach has announced plans for trials in the Salisbury and Mildenhall exchange areas. The trials will enable Openreach and Communication Providers to test the best approach for migrating end customers and to understand the supporting processes needed, especially for edge cases.

In both trial areas Openreach plans to issue stop sell dates in advance of the national stop sell date. In Salisbury it plans to migrate customers onto full fibre and in Mildenhall onto single order products. Copper broadband and voice services would then be withdrawn at the end of the trial in 2022.

Map of

Salisbury - FTTP exchange upgrade trial

  • 7.5k residential premises
  • 750 business premises
  • Available products: GEA-FTTP, SOTAP / MPF outside fibre footprint
  • WLR Stop sell May 2021
  • Legacy products withdrawn Dec 2022
Map of Mildenhall, Suffolk

Mildenhall - Single Order exchange upgrade trial

  •  7.5k residential premises
  • 750 business premises
  • Available products: GEA-FTTP, SOTAP / MPF outside fibre footprint
  • WLR Stop sell May 2021
  • Legacy products withdrawn Dec 2022

BT Consumer is reviewing the migration options for all of our customers to All IP within these exchange areas as part of the trials. 

For further information about the trials and updates please refer to Openreach’s website.