BT has developed a strong track record of success in working collaboratively with our customers to produce innovative solutions that really benefit customers’ businesses.
We start by engaging with both existing and potential new customers through innovation workshops, which help them think through what they mean by, and expect ‘innovation’ to deliver.
During this ‘concept’ phase we might explore opportunities based on exciting new technologies or offer improvements to existing solutions.
What we’ve found is that small innovations can often refresh a particular service – possibly in an unexpected way.