Our suppliers provide the products and services that keep our business running. This year, we spent around £13.1bn with more than 1,100 direct suppliers in nearly 100 countries.
Any supplier that wants to work with us has to commit to our Sourcing With Human Dignity labour standards or equivalent – as well as other standards on climate change, environment, ethics, health and safety, and product stewardship.
We use a risk-based approach to assess suppliers’ performance. This starts with questionnaires to understand the level of risk when a supplier first comes on board or renews their contract with us. One of the factors that determines the level of risk is where a supplier operates. This year, we’ve increased the number of countries considered high risk for human rights issues to align with the Responsible Business Alliance (RBA) risk maps.