The BT Way – our ethics code guides how we do things in BT. It helps us to make the right decisions – whether we work for, with, or on behalf of BT.

Working ethically is also important for us, our customers, suppliers and shareholders, so this code explains our responsibilities – as individuals and as people managers. It's designed to give advice and details of where to go for help. And to remind us all to call out any concerns, big or small.

Philip Jansen
Chief Executive