Welcome to the BT Wales website

BT has a significant presence right across Wales and is proud to work with the Welsh Government. In 2019 BT celebrated the 25th anniversary of its Bilingual Code of Practice, and we were the first private sector organisation to sign up for ‘Work Welsh’. BT is a major investor and employer in Wales – employing more than 4,400 people and contributing almost £1bn in economic impact.

BT is at the forefront of driving technology change and securing the UK’s digital infrastructure. The telecommunications world is changing rapidly and business, government and the people of Wales need to be aware of new developments and the potential they hold for increasing our prosperity and improving our quality of life. As a trusted service provider and advisor to private and public sector businesses across Wales, BT’s specialist teams – including a dedicated team of cyber experts working in Wales – work in conjunction with external experts to develop and provide advice. More than ever, cyber security needs to become a focus for all of us and our businesses and companies need to look at security not simply as a defence exercise, but as a means of innovating digitally and, ultimately, growing.

Through its partnership with the Welsh Government, BT has been leading the way in taking Wales forward into the digital age to become a truly digital nation. We deliver the unique Public Sector Broadband Aggregation (PSBA) network which provides superfast services to public service organisations such as schools, hospitals, police forces and national parks across Wales. BT is at the forefront of 5G innovation, developing technology to deliver further benefits to customers including the NHS. BT works with customers to explore the possibilities and collaborate on a network that is best for the sector. This technology will unlock countless benefits including high bandwidth and increased responsiveness, and offer massive connection power and fast speeds to help transform how healthcare is delivered.

There is growing recognition that making the best possible use of the opportunities enabled by digital infrastructure will be vital to the rural economy and sustainability of our communities. Working with Wavehill, a social and economic research company headquartered in Wales, Smart rural looks at the use of digital infrastructure and the opportunities it creates, particularly in the agriculture and tourism sectors. The full potential impact of investment in digital infrastructure will only be realised if businesses and organisations in rural Wales can take advantage of these new opportunities. This independent study reviews the rural landscape and identifies the success stories – the trailblazers who are embracing the latest digital technologies – so that we can learn from their experiences.

Our Skills for Tomorrow programme is a new online and community training programme designed to provide essential digital skills training for school children, families and businesses. BT has signed a multi-year partnership with the Football Association of Wales and is the lead partner of all the national men’s, women’s development and disability football teams. We are also proud to support Welsh rugby and a BT Supporters Club sport engagement programme called ‘Tackle’ to involve, inspire and motivate disadvantaged young people in Wales. We are committed to helping tackle climate change and the environmental challenges and use 100% renewable energy, with 50% of our power supply from nine turbines in Mynydd Bwllfa, Hirwaun, Rhondda Cynon Taf.

The Economic Impact of BT Group plc in Wales

Nick Speed

BT Group Public Affairs Director for Wales