About BT Group

When people connect, there’s no limit to the good they can do.

We’re one of the world’s leading communications services companies. The solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.

We Connect For Good
We Connect For Good

31 March 2024
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premises across the UK passed with full fibre                 

Fibre, further and faster

We’ve accelerated our full fibre rollout to hit 25m premises by the end of 2026, getting fibre to more people, faster, fuelling the UK economic recovery.

Read more about our full fibre broadband

31 March 2024
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of the UK population have access to the 5G network 

UK's best mobile network

Through our EE network, we’re giving our customers faster speeds, a more reliable service and near instant connections to their favourite content.

Best mobile network for 10 years in a row

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signals of potential cyber-attacks are seen on average every single day across the world

Protecting our customers

Cyber attacks never stop. And neither does our focus on cyber security, including detection, response, and innovation, protecting customer networks, data, and wellbeing from harm.

Discover more about how BT manages cyber security for organisations around the world

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Achieve net zero carbon emissions for our own operations by the end of March 2031

Sustainable

Tech must accelerate our journey to net zero emissions and a circular economy.  

Building a sustainable future for all

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people reached with help to improve their digital skills since FY15

Inclusive

We’re well on our way to achieving our goal of helping 25 million people in the UK to improve their digital skills by end-March 2026, making sure that everyone has the opportunity to access the digital world.

Read how we’re building inclusive connections, digital skills and a diverse BT Group

Sharpening our focus

We provide the digital backbone for the nation. Without us, life as we know it stops.
It’s why everything we do has to be focused on supporting the customers who rely on us, and living up to our purpose. 

Our strategy

Our ambition is bold and stretching. Our strategy guides us on that journey.
There will always be more work to do, but we’re made excellent progress
against our strategic priorities.