ISDN/2e Lines and FN5000 also - applicable if service is provided by conversion of exchange lines.
The first £1000 (Exc VAT) of charges will not be raised at the first line provided at the site. Where an order is received for concurrent provision of service to a number of individual customer sites (including those in Multi-tenanted premises) on the same date, each customer is eligible for an exemption. The exemption for each end user can be added together and the exemptions will be applied collectively. However, this only applies to the concurrent provision work on the same date and the application of the exemption cannot be deferred to a later date.
No £1000 exemption is available if an exemption for first provision of PSTN or ISDN2e/Highway lines has already been given at the site on an earlier occasion.
Additionally the first £1000.00 (exc VAT) of charges will not be raised where network capacity needs to be increased for second or subsequent lines at a site.
If the customer requests a method of providing service which is more costly than the least cost method , BT will charge the customer the actual charges for this requested method of providing service minus the lower of either the exemption or the full charges for the least cost method.
The exemption will not apply to:
- NonServed Premises
- Temporary Service Lines
- Temporary structures such as Site Offices
- Alternatively routed Lines
- Timescale rates for out of hours working
No exemption is available if an exemption for PSTN or ISDN2e/Highway lines has been given already at the site on an earlier occasion.