Excess construction charges apply in addition to standard connection charges applicable for relevant service to be provided.
When service is requested and additional infrastructure is required, a survey will be carried out by Openreach and charges will be individually assessed for the specific site, taking into account the customer's requirements and preferences. The charges will be quoted to the customer for agreement before provision work is started. The quote will be based upon :
1. The components listed below, charged using the input costs stated below after any applicable exemptions listed below have been applied, PLUS
2. For Business customers ordering PSTN, ISDN2e, Featurelines and BT Infinity for business broadband (fibre to the premises variants) only, an administration and processing charge calculated as the lower value of either 15% of the figure given from item 1 above or £200. This processing charge is not applicable in circumstances where the customer has a Managed Services Contract or where there is an additional Management charge associated with the lines being provided, or if the customer decides not to proceed with the provision request.
3. For customers ordering BT Connect services (SHDS Connect, IP Connect, Ethernet Connect, Internet Connect and Optical Connect) a handling charge of £100.00 will apply to any ECC charges above the included £2800.00 allowance.