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Latest news: What the reduction in VAT means for BT customers
How to make a complaint
If something has gone wrong, we want to know as soon as possible. You can either make a complaint, or send us feedback. We can also offer technical help with internet or email. For help with other BT products or services please visit Contact BT.
Looking for help with business products and services?
Visit the business help and support site.
Report or track a fault
Having trouble with your phone line or want to check the status of a reported broadband fault?
Extra help from our experts from 30p a day
If you would prefer to speak to one of our IT experts, give us a call, we love fixing computers and all things technical.
Here are just a few ways we can help
- Fix slow broadband connections
- Set up wireless networks
- Remove viruses & spyware
- Computer crashing or running slow
- Installing or using software
- Setting up & managing email
- Set up printers, camera
- Tips for problem free computing
Contact BT
Offer feedback, make a complaint, or seek further help.