Including You Our website for people that need extra help with communications
We think everyone should be able to get the most from the latest communications – whatever their need. That's why we've brought together our most helpful products and services in one place – along with the latest news, advice and information to make it easier for you to get more from your home phone, get started with broadband and much more.
How we can help you
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Products and services
Find the best product for you – whatever your need – including phones – accessories – broadband equipment and services to help you.
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Getting online
Getting connected to the internet may seem daunting – but we've made it as easy as possible for everyone to get online.
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Making calling easier
We've collected together the best phones – accessories and advice to make using your home phone as easy as possible.
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Help
Help is at hand – whether you want to ask us a question – get help with your BT bill – get help on using the internet – report a fault or just find out more about one of our products.
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Be part of the community
BT Including You community, a place for health or social care professionals and anyone with an interest in BT's inclusion products and services.
News
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03/05/2012
News story: App report highlights need for inclusive design
A new report has been published that analyses the key issues relating to mobile apps for older and disabled people.
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02/05/2012
News story: 90% of web site exclude disabled staff, says AbilityNet
It's over a decade since website accessibility became a legal requirement and yet more than 90% of site still exclude disabled people.
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28/03/2012
News story: Technology4Good 2012 – nominations open
Minister for Culture joins Mariella Frostrup to promote UK Technology4Good 2012.
Events
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7-9 June – Royal Cornwall Showground
Event: Royal Cornwall Show
Once a year, the Royal Cornwall showground turns into a bustling, crowded, tented village where virtually every aspect of life in the county – and from further afield – is represented.
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16 May – Shrewsbury
Event: See Hear
An exhibition of equipment and services for people with sight or hearing loss. Organised by The See and Hear Shropshire Partnership which includes Shropshire Voluntary Association for the Blind, the Community Council of Shropshire, Vision technology and training and the Guide Dogs Association.
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1-3 May – NEC Birmingham
Event: Naidex National
Naidex is the UK's largest disability, rehabilitation and homecare event with over 300 exhibitors featuring the latest products and services to aid independent living.
BSL user videos
Whenever you see this symbol, we have information for you in British Sign Language (BSL).
Find out more about our BSL videos
Just launched
BT Big Button 200
The Big Button 200 is the next generation of BT's successful Big Button range. The spacing of the buttons has been increased, making them more convenient to locate and press.
