Including You Our website for people that need extra help with communications
We think everyone should be able to get the most from the latest communications – whatever their need. That's why we've brought together our most helpful products and services in one place – along with the latest news, advice and information to make it easier for you to get more from your home phone, get started with broadband and much more.
How we can help you
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Products and services
Find the best product for you – whatever your need – including phones – accessories – broadband equipment and services to help you.
with BSL
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Getting online
Getting connected to the internet may seem daunting – but we've made it as easy as possible for everyone to get online.
with BSL
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Making calling easier
We've collected together the best phones – accessories and advice to make using your home phone as easy as possible.
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Help
Help is at hand – whether you want to ask us a question – get help with your BT bill – get help on using the internet – report a fault or just find out more about one of our products.
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Be part of the community
BT Including You community, a place for health or social care professionals and anyone with an interest in BT's inclusion products and services.
News
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06/02/2012
News story: Tinnitus Awareness Week
Monday 6th February marks the start of Tinnitus Awareness Week.
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24/01/2012
News story: The power of inclusive design
"I never thought a touchscreen would work," said Kerry Broom. Like many people she thought the touchscreen application of the Apple iPod Touch would make it difficult to use for people who were blind.
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13/12/2011
News story: BT hosting UK Council on Deafness conference
BT is once again playing host to the UK Council on Deafness (UKCoD) conference at BT Centre in central London on 13th December.
Events
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11-12 November – The SECC Glasgow
Event: The 50+ Show
The fourth Show (formerly The Retirement Show) in Scotland will take place on 11-12 November at the SECC, Hall 3, in Glasgow. The exhibition – the biggest in Britain for the active over-50s – will be a fantastic day out, so wear comfortable shoes, come with a friend and plan to stay the whole day and we will see you there.
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10th November – Plymouth Guildhall, Plymouth
Event: HAS Annual Exhibition
The Hearing and Sight Centre is holding its Annual Exhibition for people with a sensory impairment living in the Southwest. This year's event will be open from 10am to 4pm, refreshments will be available throughout the day.
Entrance to the exhibition is free.
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19-20 October – ExCel London
Event: Naidex South
Following Naidex Scotland, we will be travelling down to London for Naidex South. Attendance is free to all healthcare professionals, retailers, buyers, manufacturers and members of the public who pre-register in advance. This event is to be co-located with the GLA Disability Capital Conference 2011.
BSL user videos
Whenever you see this symbol, we have information for you in British Sign Language (BSL).
Find out more about our BSL videos
Our most popular phone
BT Big Button 100
The Big Button 100 is one of the easiest phones to use, with extra large buttons that are easy to see, simple volume controls – and it also works with hearing aids.
