List for accessibility access keys:

Using your phone

There are lots of ways to make it easier to use your home phone – from simple tips to helpful phone accessories.

  • Taking down a message

    Taking down a message can be a problem if you write slowly or struggle to hold a handset and a pen and paper at the same time. You could try:

    • Using a telephone with a hands-free option so that the voice of the person you are talking to comes out from the front edge of the telephone, not from the handset. This leaves you with both hands free.
    • If you have a telephone answering machine with two way record, you can tape both sides of the conversation and play it back later to remind yourself of what was said. You should advise the other person you are doing this

Close - BSL user videos

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Understanding speech impairments

If you know someone living with a speech impairment, it's important to understand what factors can affect their ability to speak and communicate with ease.

Understand speech impairments