Problem with your broadband?

Fix problems or report a fault with our troubleshooter.

Fix my broadband
1/0
User guides

Manuals and troubleshooting tips for all BT phones, Hubs, TV equipment and devices.

Make a complaint

If something's wrong we want to put it right as quickly as possible.

Contact us

Tell us what it's about and we'll put you in touch with the right team.