With Customer Zone you can work online when it suits you and run your BT account securely and efficiently. Once registered, you can place & track orders, identify, test & report faults and view your inventory online. This service is available to UK based large business or public sector organisations. For more information click here.
 
 
 

Faults

 
Fault Diagnostics & Placement allows you to identify, test & report a fault. Fault Tracking allows you to track the progress online.
 
Login
Register
More information

Orders

 
Order Placement allows you to place a new order, make alterations to or cease an existing service online. You can check its progress using Order Tracking.
 
Login
Register
More information

Inventory

 
Inventory allows you to review and manage BT products and services that your organisation holds.
 
Login
Register
More information
 
     
 

Products and Services

 
Find out more about products and services from BT.
 
Login
Register
More information

Other online services

 
Further online services for existing customers. (You may be taken to a different area of BT.com where you will need to log in again.)
 
Global Services customer portal
Inbound Architect
Featurenet Manager

Billing

 
Find out more about online billing from BT
 
Billing
 
     
 
 
     
BT.com Contact BT Site map About BT Privacy policy Code of practice Register a complaint Feedback